Privacy Policy

Updated on 19-September 2024

MangoGamez LLC (“Mango Gamez,” “we,” “us,” or “our”) is committed to safeguarding the privacy rights of our users (“user,” “your,” or “you”) whose information we collect, process, and store while using our platforms. This privacy policy (the “privacy policy”) explains how we gather, store, use, disclose, protect, and manage your information, including personal information (“personal information” or “pi”) that you provide or that we collect when you use our gaming platforms (individually the “platform” and collectively the “platforms”) through our website at http://mangogamez.com/ (the “website”) or through our mobile applications (“app” for a single gaming application and “apps” for multiple gaming applications) (collectively, the “Services”). Unless noted otherwise, the capitalized terms have the same meanings defined in our terms of service.

Please read this privacy policy carefully to understand our practices regarding your information and how we handle it. If you have any questions about this privacy policy, please email us at support@mangogamez.com. You may withdraw your consent to our collection, storage, and/or processing of your personal information at any time while using the services. Such withdrawals must be sent to us through our app.

We may choose not to provide or continue our services if we receive written notification of your consent withdrawal, which could also result in immediate termination of our services. If you do not provide written notice as described in this paragraph, it will not be considered a withdrawal of your consent under this privacy policy.

We value our customers and appreciate your choice of MangoGamez for your gaming experience. This privacy policy covers:

How and why we collect your personal data
How we use the data you share
The choices you have regarding the sharing and use of your personal data

Contact Us

If you have concerns about your personal data, please reach out to our support team through the in-game Help Center for a faster response. For other issues, we encourage you to use the “Contact Us” option available in the game(s).

Territorial Restriction

If you reside in the United States (“US”), the laws of the State of Delaware will apply. For residents of other countries, please ensure compliance with all local laws before using our website, app, or platform. You must adhere to this Privacy Policy and our Terms of Use and Terms of Service, as applicable.

What Data Do We Collect?

The type of data we collect depends on the services you use and the applicable laws.

Data Provided by You

Player name (real or alias)
Contact information (name, email address)
Profile information (e.g., profile photo)
In-game messages to the services (support tickets and chat logs)
Any other information you choose to share (e.g., data to recover a lost account)

Data Collected Automatically

Game account details and game progress
Mobile device identifiers and IP address
Device data such as name, operating system, and language
Data collected via cookies and similar technologies
Approximate location based on your IP address
Gameplay data and interactions with other players
Application performance and debugging information

Data Collected from Our Partners

Data made available by you through privacy settings in third-party services (e.g., Facebook, Google, Apple)
Demographic data (e.g., approximate location)
Data for fraud prevention related to refunds or advertising
Information from platforms that host our games (e.g., purchase data to verify payments)
Additional data for advertising and analytics purposes to enhance our services

Why Do We Collect Your Data?

We collect your data to improve your experience and for various service purposes such as:

Offering our services
Creating accounts and enabling you to use our services
Verifying and confirming payments
Processing your requests
Enhancing our services
Maintaining and updating player profiles
Enabling social features in our services
Providing personalized experiences
Supporting players
Offering promotions within our services
Communicating with you about updates, alerts, and support
Facilitating communication within the player community
Displaying personalized advertisements and measuring their effectiveness
Providing a safe and fair gaming experience

Who Can See Your Data?

Apart from MangoGamez, your data may be accessible to others in the following situations:

Other Players: Through our social features, other players may view your profile, in-game achievements, and any public details. Sharing personal information in public forums may allow others to collect and use that information.
Service Providers: Our vendors may process your data on behalf of MangoGamez to provide services such as hosting, support, advertising, and analytics.
Other Companies and Authorities: In cases of fraud or illegal activity, your data may be shared (with your consent) with other organizations or public authorities in response to lawful requests.
Social Media and Advertising Partners: Our partners may provide features for our services, such as social media tools and in-game advertising.

Your Rights and Options

Push Notifications: You can opt out of receiving push notifications by adjusting your device settings.
Opt-out of Targeted Advertising: You can limit interest-based advertising through your device settings, such as "Limit Ad Tracking" on Android or iOS.
Access Your Personal Data: Upon request, we will provide you with a copy of your personal data in an electronic format.
Other Rights: You can also correct your data, request deletion, restrict sharing, or withdraw consent by contacting our support team.

Cookies and Similar Technologies

We use cookies to enhance your user experience. Our partners, such as Google, may also use cookies to serve targeted ads. For more information on how to opt-out, visit their site.

How Do We Protect Your Data?

We prioritize maintaining a safe and secure gaming environment and take the following steps to protect your data:

Security Safeguards: We employ security measures, including encryption and access control, to safeguard your data from unauthorized access or misuse.
Data Retention: We retain your data as long as your account remains active. Inactive accounts may be reassessed, and unnecessary data may be de-identified or deleted. If you request data deletion, we will process it in compliance with legal obligations.

COPPA Compliance (for Users Under 13)

We are committed to protecting children's privacy online in accordance with the Children's Online Privacy Protection Act (COPPA). Our services are intended for a general audience, and we do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe we have collected your child’s personal information, please contact us at support@mangogamez.com to request its removal.

Advertisement Business Partners

Your personal data may be transferred to our advertisement partners who enable the Games to be provided free or for a low cost.

You may find the list of our service providers and business partners and their privacy policies below:

Service Providers/Business Partners (Analytics Services)

Advertisement Business Partners (Advertisement Networks)

Copyright Policy

The content on our website, platforms, and apps is protected under copyright law, and unauthorized reproduction is prohibited without permission from MangoGamez. Proper acknowledgment is required if our content is referenced in any publications.

By registering on our website and using our services, you agree to the terms outlined in this Privacy Policy as well as our Terms of Use and Terms of Service. Please read all relevant documents carefully.

Updates to This Privacy Policy

This Privacy Policy may be updated periodically. Significant changes will be announced via a notice on our homepage (www.mangogamez.com) at least fifteen (15) days prior to taking effect. Your continued use of our platforms or services signifies your acceptance of the updated terms.

If you choose not to accept material changes in the future, you may lose access to certain services provided by MangoGamez.

If you have any questions or concerns regarding this Privacy Policy, please contact us at support@mangogamez.com.